Returns Policy

Returns Policy main image Returns Policy image

WHAT can be returned?
Any item other then Apple and mobile phones.

WHEN do items need to be returned by?
Within seven days of receiving the item.

WHERE do items need to be returned to?
Back to Burning Prices at; Burning Prices Returns Department, PO Box 5737, West End QLD 4101.

HOW do you return items?
Please ship back to us from your local post office. It is a good idea to register your return as you are responsible for the freight back so make sure it's packaged well.

SHIPPING for returns?
You are responsible for paying for freight back to us for change of mind returns.

CREDIT for returns?
Approved refunds will be processed back the same way you paid.

Packing materials?
All accessories, box and packaging must be returned with the item.

How long does it take?
Please allow up to fourteen business days for your return to be processed.